Form and Frequency – Invoice Terms & Payment Policy

Booking & Payment:

• A 50% non-refundable deposit is required to confirm and hold your session or project dates.

• Work will not begin until the deposit has been received.

• The remaining 50% balance is due upon project completion and must be paid before delivery or release of any final files or materials.

Refunds & Cancellations:

• All payments are non-refundable once work has begun.

• In the event of cancellation by the client after project start, all payments made up to that point are retained.

Late Payment:

• Payments not received within 14 days of the due date are subject to a 5% late fee, compounded every 14 days until the balance is paid in full.

Rescheduling:

• Client-requested reschedules must be made with a minimum of 7 days’ notice.

• Reschedules requested with less than 7 days’ notice may result in forfeiture of the deposit at Form and Frequency’s discretion.

File Delivery & Storage:

• Final materials will be delivered only upon full payment.

• Form and Frequency is not responsible for long-term storage of project files. Clients are advised to back up all delivered files immediately.

Agreement:

• Payment of the deposit or any portion of the project fee constitutes acceptance of these terms.

Thank you for choosing Form and Frequency.

Need help? Contact: marc@formandfrequency.com